SOLUTION DESIGN AND DEVELOPMENT It is critical for any PIAM/PACS software to be implemented correctly, quickly and efficiently. We have the expertise and experience to simplify the process and deliver a successful deployment while providing your team with the knowledge they will need. You maximize your investment by hiring our: Engagement Manager – Our Engagement Manager (EM) is your “quarterback” for scoping PIAM/PACS project. Our EMs will work with both you, your executives, business users and vendor (if any) to ensure that your project is scoped correctly based on your unique critical success factors. Project Manager – Our Project Manager (PM) is your conduit to wealth of PIAM/PACS experience and is your customer service advocate. Our PM will guide the delivery of the project from conception to post go-live and is committed to customer satisfaction. Our PMs will serve as an extension of your team to execute on business objectives and policies, use cases, system architecture, training and technical requirements. Solution Architect – Our Solution Architects (SAs) are assigned to your project when required to prescribe solution design and to provide associated design documentation. Our SA will be the primary solution and technical resource for your PIAM/PACS implementations; and is responsible for ensuring the proposed solutions can be successfully implemented in your environment. Solution Engineer – Our Solution Engineers (SEs) will help with technical implementation such as customize User Interfaces, create/edit rules, reports, etc. Our SEs are the front-line delivery engineers that are best in physical security industry. Every day our engineers work with PIAM/PACS products in real-world environments, serving as a critical part of the deployment cycle and ensuring customer success. Our experts stay up-to-date and train relentlessly to maintain industry best practices and understanding of vendor solutions.